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 Order Processing

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All orders are processed within 1–3 business days after payment confirmation. During periods of high demand, processing times may be slightly longer.

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 Shipping Times

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Delivery times vary depending on the destination and shipping method selected at checkout. Once your order has been shipped, you will receive a tracking number via email to monitor its progress.

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 Shipping Costs

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Shipping costs are calculated at checkout based on your location and the selected delivery option.

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 Order Tracking

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After your order is dispatched, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking updates to become available.

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 International Shipping

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We proudly offer shipping to customers worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

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 Delays

While we strive to meet estimated delivery times, unforeseen circumstances such as weather conditions, carrier delays, customs processing, or peak holiday periods may affect delivery schedules.

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 Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Grace & Ivory is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

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 Contact Us

If you have any questions regarding your shipment, our customer support team is always available to assist you.

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    Thank you for choosing Grace & Ivory.